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Live Platform for End Customers User's Manual
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Overview
Operation Center Portal
Voice Calling
Microsoft Teams Direct Routing
Manual Provisioning
Onboarding Prerequisites for Essentials Plus and Essentials Pro
Day Two Management using the Service Portal
Service Portal Direct Routing License Model Menus
Hosted Essentials
Hosted Essentials Plus
User Management
Binding Templates to Security
Number Inventory
Configuration
Microsoft 365 Settings
Voice Routing Policy
Configure SBC Prefixes
Import PBX Users
Location-Based Routing
Location-Based Routing Configuration
Configure Network Topology in Microsoft Teams
Change Users Policies to Prevent Toll Bypass (mandatory)
Configure User Policy Manually
Configure User Policy Automatically
Monitoring
Hosted Pro
Getting Started with Direct Routing Pro
User Management
Number Inventory
Reserving M365 Tenant Phone
LifeCycle Management
Configuration
Monitoring
Direct Routing Service User Permissions
Microsoft Operator Connect Accelerator Service (OC Essentials Plus and OC Pro)
Webex Cloud Connect
Zoom Phone
Live UC
Contact Center
Interactions and Meetings Recordings
Applications
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Change Users Policies to Prevent Toll Bypass (mandatory)
User policies can be configured manually or automatically, see :
www.audiocodes.com